Note: The domain name hosted can be any valid domain, not only a .sg domain name. For example, Vooju will be able to host abc.com, abc.tw, abc.info and abc.com.sg
For our .sg existing domain name registrants, just log into your Account with Vooju, when you view your current domain names (my .SG domains), there is an option to subscribe to a web hosting plan for each domain names that are not already hosted.
New .SG name registrants
For new customers wanting a domain name and web hosting, just search for the .sg domain name that you would like, once you have decided on the domain name to register, follow our online instructions and complete your domain name registration.
After the registration has been successfully completed, you can log into your account and subscribe online.
Customers with existing domain names (but no hosting service with another hosting provider)
For customers who already have a non-.sg domain name (eg. xxx.com) or .sg name with another registrar, click on this link to begin.
Once we have set up your account, go to your domain names' current registrar and change the nameservers to the following:
Nameserver 1 is ns1.vooju.com 220.127.116.11 (IP address)
Nameserver 2 is ns2.vooju.com 18.104.22.168 (IP address)
Customers with existing domain names and existing hosting service
You should consider tranferring your domain name registration/renewal to be managed by Vooju. To do that you should obtain the transfer out password of your domain name from your old registrar of record for your domain name.
With the transfer out password, initiate a transfer-in process to Vooju via VOOJU Domain Transfer It'll take up to 8 days to complete the transfer unless the old registrar approves it earlier. Transferring your domain from one registrar to another does not affect your nameserver settings, which means your website and email services will not be affected, unless your old DNS hosting provider terminates its DNS services.
Once the domain name in transferred to Vooju, login to your account to purchase a hosting package. (via "My Domains" -> "Purchase a hosting package")
Setup your email addresses in Vooju. For example, if you have email@example.com address under your old hosting provider, please setup the same email address in Vooju. This is to get ready Vooju's system to receive the mails.
For website, FTP a copy of your website to Vooju's server. This is to ready Vooju's webserver to serve your files.
On the day of migration (cutting the hosting service over to Vooju), please modify your nameserver settings to:
With the new settings, mails and website requests will start to hit Vooju's servers. Due to the way DNS works, the new settings will take up to 48 hours to be fully propagated. During this time, some incoming mails and website requests may still go to your old hosting provider. So for email, do make sure you check your emails one final time from your old hosting provider 48 hours later.
Have your users reconfigure their email software to check mails from Vooju's mailserver. The configuration guide can be found here: POP3 Account Settings Alternatively they can use Vooju's webmail (http://webmail.vooju.com) to send/receive emails.
For example if you do not have a web site and have a basic plan, all 100 MB will be dedicated to your email usage.
Individual users can change the password through the webmail, under "Options" -> "Change Password". Alternatively, they can go to this page to change it without having to login to the webmail: Email Password Changer
Thus, when someone attempts to email that forwarding address, he or she is automatically redirected to the email address of your choice.
This service effectively protects against destructive internet viruses as well as filters out annoying spam for our customers.
The EmailArmour™ fee is charged per domain per plan hosted and scans all the email addresses under that domain name.
Note: While EmailArmour™ uses the most up to date virus and spam guards, there is always a chance that new viruses will circumvent the best protection. Always back up your important files and information regularly.
While some DNS providers only offer creation of limited subdomains, Vooju offers a full-fledge DNS configuration tool to configure as many subdomains as you need.
Please contact our sales staff at firstname.lastname@example.org for details.
There are many different database systems available for web hosting. One of the most common is MySQL, which Vooju offers at an additional $2 per connection per month.
If you decided to make cheque payment, Vooju will activate your subscription within one (1) working day after we receive payment.
Please note that if you purchased a domain name and web hosting plan at the same time, new domains and changes to domains may take up to 48 hours to become effective. This is due to the number of networks involved, and the fact that those networks are controlled by several different agencies. However, in the mean time, you may proceed with configuration of your emails and dns settings via Vooju's online system.
This delay applies to all domains and all Registrars. Please allow for this delay when planning Web sites or configuring a domain to work with your email.
Please visit our hosting section at VOOJU Hosting for our current plans and pricing.
However, if you are a current domain name registrant with Vooju, the web hosting plan and charges for that domain will be prorated to the expiry date of your domain name.
In the event you your domain name has more then one year before its expiry date, you will be given an option to close the length of the plan.
Please contact our sales staff at email@example.com for details.
No further emails will be sent after the hosting expires. After the expiry date, Vooju will try to hold the data for 30 days before deleting them permanently.
If you are subscribing to a new service (e.g. Mysql database), you will only need to pay pro-rated monthly fees.
If you are upgrading to a new hosting, you will only pay the pro-rated difference in price between your existing and the new hosting plan. For example, you have paid $72 for a Basic Hosting plan($6/mth) for 1 yr and 4 months later you decide to upgrade to a Silver Plan ($12/mth). For the remaining 8 months, the fees for Silver Plan would technicallly be $96 (8 months x $12). However since you have 8 months' worth of Basic Hosting plan ('credit' of $48), you just have to top up the difference of $48 ($96 - $48).
To upgrade, simply email us with the subject heading: Web hosting plan upgrade and your request on your account's authorised email address.
Further details of our hosting environment:
Unconfirmed email list, non-compliance email, bulk mail(solicited or not), are strictly prohibited.
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