Services and Payments FAQ

1. What services do you offer?

Vooju offers a full suit of services for clients looking to build or maintain a web presence. This covers domain name registration, web hosting, email, virus and spam protections as well as more advanced services like dedicated servers .

- Domain Name registration for .SG domain names

As an accredited registrar of SGNIC, Vooju offers its clients registration services for .com.sg, .net.sg, .org.sg, .edu.sg and the recently launched second level .sg domains.

- Administrative Contact

If you are a foreign entity and wish to appoint Vooju as your local administraive contact for the purpose of registering a .com.sg or .sg name, tick the checkbox asking if you would like to appoint Vooju as your administrative contact during your registration process. A one time fee of SGD$30 per domain will be charged.

Vooju can only be appointed as your domain name Adminstrative Contact as long as Vooju is the Registrar for the domain name.

- Web Hosting

Vooju offers a comprehensive group of web hosting plans for every need and budget.

These range from our “Basic” hosting to large customised plans in which our sales staff work with clients to determine their requirements.

- Email

Email is probably the single most important application on the Internet.

With that in mind, Vooju offers a user friendly email address system which is bundled with all web hosting plans.

This allows all Vooju web hosting clients the ease and flexibility of creating email addresses and/or forwarding email addresses via their online account, anytime, anywhere.

- Virus and Spam protection

Our EmailArmour™ service is an enhancement available to all our web hosting clients for a nominal fee. This service effectively protects against destructive internet viruses as well as filters out annoying spam for our customers.

- Dedicated Servers / Dedicated Web Hosting

Dedicated web hosting is distinct from shared or normal web hosting in that the server that your website files are stored on is not shared with others. Normally, the dedicated server is rented or leased and the hardware and operating system provided by Vooju.

You have control over the configuration of the server, what is contained within it and its maintenance, your website performance on a dedicated server should be better than on a shared server.

Dedicated hosting is often used for mission-critical websites or ones that require a high amount of storage and/or bandwidth.

Please Contact Us for more information.

2. What payment methods do you support?

Vooju currently supports several methods of payment:

• Credit Card
• PayNow
• Cryptocurrency
• PayPal
• cheques drawn from Singapore banks

Cheques
Vooju strives to process all cheque payments within one (1) working day after they have been received. Cheques should be made out to Vooju Pte Ltd and drawn in Singapore dollars by a local bank.

3. Does Vooju charge GST?

No, Vooju does not charge GST at this time.

4. Can I drop off my payment at your office or pay cash?

Unfortunately no. Our staff are not permitted to accept payments from clients under any circumstances.

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